2021 Workforce Trends and Compensation Study - Special Association Purchase Rate
The 2021 U.S. Human Services Workforce Trends and Compensation Study provides important salary data on professional, direct service, and support staff positions. In addition to salary data, it offers insights into trends, opportunities, challenges, and solutions regarding recruitment, retention, turnover, and advancing equity. The 2021 study, informed by survey responses from over 270 nonprofit human service organizations, contains two sections:
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Compensation study
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Workforce trends
About the Sections
Compensation Study
This report presents salary information for the chief executive position and organizational characteristics of the survey sample. Then it gives salary data for professional staff, direct service staff, and support staff broken down by organization budget, staff size, and region. The study provides compensation data for 59 positions:
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Professional Staff: 16 positions
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Direct Services Staff: 22 positions
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Support Staff: 21 positions
Workforce Trends
This trends report summarizes data collected in the survey around recruitment, retention, turnover, advancing equity, and COVID-19. Use this baseline data, which is designed for benchmarking and goal setting, to encourage conversations, generate ideas, identify priorities, and inspire new questions.
The trend report is based on survey questions developed in consultation with human resources professionals at community-based human services organizations. It addresses priorities, challenges, and trends that are impacting the strength and diversity of the sector’s workforce.